How It Works
◆ The process

A system that gets smarter every month.

Hybrid Advisory isn't a one-off consultation. It's an ongoing partnership — two experienced advisors who get to know your business deeply, supported by a Business Hub that means you're never waiting for answers.

4
Simple phases
Monthly
Board meetings
24/7
Support access
◆ The four phases

How we build your advisory system.

Each phase builds on the last. By month three we know your business exceptionally well — and the advice keeps getting sharper.

01
Getting started

Deep-dive onboarding

Before we build anything, we spend serious time understanding your business — not just the numbers, but how you think, what keeps you up at night, and where you want to go.

Business discovery sessions

Deep conversations covering finances, goals, challenges, team, suppliers and market position.

Financial baseline

We review your P&L, cash flow, margins and key expenses to understand where you really stand.

Goals & priorities set

Together we define your top three priorities for the next 90 days.

02
Building your Hub

Your Business Hub is built

Everything we've learned gets captured and organised into your private Business Hub — your goals, financials, priorities and story. Always up to speed, always specific to you.

Private & secure

Entirely private. Nothing is shared with other clients.

Loaded with your context

Financial documents, plans, meeting notes — organised so we can reference them instantly.

Available anywhere

Access support from any device, any time.

03
Every month

Monthly board meetings

Every month, the three of us — you, Paul and Mark — sit down together. 48 hours before, we prepare a full performance report so everyone arrives informed. We review, challenge, and decide together.

Report prepared ahead

Business snapshot, health check, financial commentary and marketing review — ready before you walk in.

Board discussion

Your hot topics, a spotlight issue explored in depth, clear decisions made.

Actions with owners & dates

Every action gets a name and a date. No exceptions.

04
Between meetings

Always-on support

The board meeting is once a month. But questions don't wait for meeting day — ask about your cash flow at 9pm, get a decision reviewed on a Sunday morning.

24/7 availability

Business-specific answers any time you need them — not generic advice.

Updated after every meeting

Within 24 hours, your Hub is refreshed with new decisions and priorities.

Gets sharper over time

After 3–4 months we know your business extremely well.

◆ Inside a board meeting

What happens in your monthly session.

Every meeting follows a proven structure, so time is never wasted and every session moves the business forward.

5 min

Check-in

How is the owner feeling right now? What's on their mind?

5 min

Review last month's actions

What got done? What didn't? No judgement, just honesty.

10 min

Performance report — snapshot & health check

Your monthly summary, prepared and presented by your advisory team.

10 min

The numbers

Walk through financials with Mark — revenue, margin, cash, big expenses.

10 min

Marketing & social review

What ran, what worked, what flopped. One clear recommendation for next month.

20 min

Owner's hot topics

What's on their mind? What's keeping them up at night?

10 min

Spotlight — one issue explored in depth

A pricing decision, staff issue, new idea, or upcoming challenge.

10 min

Agree actions for next 30 days

Every action gets a name and a date. Every single one.

Sample — performance report, prepared 48hrs ahead
Revenue
Cash flow
Team
Stock
Customers
Marketing
Review supplier payment termsOwner
Post 3x per week on InstagramOwner
Send updated P&L before next meetingOwner
◆ Always-on support

The kind of questions we help you answer.

Because we know your business specifically, the support you get between meetings isn't generic advice — it's grounded in your actual numbers, goals and situation.

Financial questions

Get clear on cash flow, margins, or how you're tracking against last month.

"Based on my cash position and seasonal patterns, when should I place my next big stock order?"

Marketing & social

Specific guidance on what to focus on, when, and why.

"My best-performing post last month was about X. What should I focus on this week?"

Staff & operations

Think through a hiring decision or a staff issue with advisors who know your business.

"I'm thinking about hiring a part-timer. Help me think through the timing."

Strategy & decisions

A sounding board for any big decision — we know your priorities and your goals.

"A competitor just opened nearby. How should I be thinking about this?"

◆ Your first year

What to expect, month by month.

Months 1–2

Foundation

Onboarding complete, Business Hub built, first board meetings done. You're getting clear on your numbers and priorities.

Months 3–4

Momentum

We know your business well. Patterns are emerging. Better decisions, faster, with a board in your corner.

Months 5–8

Traction

Systems are improving. Cash flow is more predictable. You're working on the business, not just in it.

Months 9–12

Transformation

A business with clarity, strategy, and a board in its corner. Growing with confidence on your own terms.

◆ How it works for you

We start simple and grow with you.

Most clients begin with us running everything on their behalf. As your confidence grows, so does your involvement.

Start here

We run it for you

Paul or Mark handles everything during board meetings and shares the outputs with you. Nothing to set up.

Best for: all new clients in months 1–3
As you grow

Direct access

You get your own login and can tap into your Business Hub directly — ask questions any time, day or night.

Best for: confident, tech-comfortable owners
Future option

Full independence

For clients who want to run their own setup. We hand over everything and provide ongoing advisory support as needed.

Best for: independent clients further down the track
◆ Ready to start

Ready to build
your board?

Start with a free Business Health Check — no obligation, just an honest conversation about your business and whether Hybrid is the right fit.

Book your free Business Health Check